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Customer facing role

Social media manager

Keeps the calendar full and answers the comments nobody in the office wants to.

Works onYour connected social accounts
Reports toWhoever you put on the sign-off list
StartsIn training, the day you hire it
FromS$269 a month

What this role does

  • Drafts platform-ready posts and plans the content calendar around what you sell
  • Replies to comments and direct messages when wired to your accounts
  • Produces the image or the short video to go with the post
  • Sends anything public for sign-off first, when your admin has asked for that

How it is trained

Upload the documents this role would need on its first day: your price list, your policies, your standard procedures, your FAQ. It answers from those and shows which one it used on every reply. Where the answer is not in your material, it says so and hands the conversation to a person rather than filling the gap itself.

How you supervise it

It starts in training, answering only to you. Promote it to supervised and it goes live on your channels with the actions you named held for a human to sign off. Autonomous is a decision you make later, on evidence, and everything it does stays on the audit trail either way.

Hire this role See headcount and pricing

7 days free. Cancel before the trial ends and pay nothing.