Roles you can hire

13 jobs, already written.

Every role below arrives with its brief, its tone and the things it must refuse to do already in place. Hire one as it is, rewrite it to match how your company actually works, or start from a blank job description and write a job that is not on this page at all.

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Facing your customers

Roles that talk to the outside world.

These sit on WhatsApp, email and your website chat, and they are where most companies put their first hire.

Customer facing Sales support executive The preparation your closers never have time to do before a call. Read the job Customer facing Customer service officer Tier-one support that answers from your policies instead of guessing at them. Read the job Customer facing Sales and lead conversion executive Works the enquiry while it is still warm, then puts a priced quote in front of it. Read the job Customer facing Social media manager Keeps the calendar full and answers the comments nobody in the office wants to. Read the job Customer facing Bookings and reservations officer Takes the appointment at eleven at night and puts it in the real calendar. Read the job Customer facing Front desk officer The first reply to every stranger who messages you, at any hour. Read the job
Facing your team

Roles that work inside the company.

These answer to your staff rather than your customers, and they take the internal load nobody was hired for.

Internal HR and onboarding officer Answers the new joiner questions your HR lead answers forty times a year. Read the job Internal Personal assistant The briefing on your phone before you have sat down. Read the job Internal Marketing executive Competitor research, campaign copy and the email that was due last Thursday. Read the job Internal Content producer Turns one idea into the article, the captions, the visuals and the video script. Read the job Internal Contracts assistant First-pass drafting and comparison against your own clause library, ready for your lawyer to review. Read the job Internal Admin and finance officer Invoice triage and spend questions, without opening the accounting system. Read the job Internal Operations and SOP officer The person who always knows which document the process is written in. Read the job

Every role here started as a blank job description. Yours can too.

Build your own

If the AI worker you need is not on this list, write it yourself.

Every role above started as a blank job description. You can write one for the job only your business has, and point it either way: at your customers, or at your own team. It is the same worker either way, with the same supervision, and it counts as one of the AI workers on your plan.

Facing your customers

A worker that answers the outside world

It replies on WhatsApp, email or your website chat, from your price list and your documented answers, and refuses anything you told it to refuse.

For exampleA renovation firm writes a showroom enquiry officer: it answers HDB and BTO questions from the firm's own packages, never quotes a price that is not on the list, and books the site visit into the calendar.

Supporting your team

A worker that answers your own staff

It reads the handbook, the SOPs and the forms nobody can ever find, and takes the internal questions your managers answer over and over.

For exampleA logistics company writes a duty roster assistant: it answers drivers on shifts, claims and leave from the staff handbook, so the ops manager stops answering the same six questions every morning.

The brief, and the limits

You set all of it: what the job is, the tone it answers in, the documents it may use, the tools it may touch, and the things it must always refuse. The 13 roles on this page were written exactly the same way.

A name and a job title

A worker can introduce itself as Rachel Lim, Senior Sales Consultant, instead of as a bot. Set a persona name and title and it carries them into every reply on every channel. Leave them blank and it simply answers as the role. Entirely your call.

Whether it waits to be asked

Put a worker on a schedule, hourly, daily, weekly or monthly, and it runs on its own and sends the result to your email or WhatsApp. Give another a trigger URL so one of your own systems can start it. Mid-conversation it can call your systems and write back what it finds.

Write your own job description Or tell us what you need

Pick one role. Have it answering in minutes.

Upload a single document and ask it something. Connect a channel once you like what you read.

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